Tips to keep shoes in returnable
condition
How to try on your dance shoes properly
The tips below will help you try on your dance shoes properly, get that perfect snug fit
and keep your full return options open.
Avoid!
Hardwood, tile, or outdoors!
Even brief contact can mark suede
soles and void returns.
1. Wear clean socks or tights similar to your dancewear.
2. Test the fit by walking or making small
movements on carpet.
3. Shoes should feel snug but comfy - they’ll
shape to your feet as you move.
4. Always try indoors on a clean, dry, soft
surface (carpet or rug is best).
5. The insoles are removable, so swap in your custom-made ones if you like.
Contact us before dancing in them if the fit
feels off.
Returns & Sole Condition
We happily accept returns for shoes in unworn condition.
To keep things smooth for everyone, suede soles must stay clean and unmarked.
Here are examples of marks we unfortunately can't accept:
COMMON DIRT MARKS:
TYPICAL SCUFF MARKS:
Thank you again for choosing SWAYD and joining our dance family.
We’re always learning and improving to make your SWAYD experience smoother and more joyful.
We can’t wait to see you shine!